Payment is expected prior to our first visit for your booking, whether you are booking for a weekend, week or month. If you are a midday walk client who schedules us 3 days or more a week, monthly invoicing can be arranged, once you become a regular client.
At New River Valley Pet Sitting & Farm Services LLC we understand the importance of your pet's health. This is why all pets in our care must be up to date on all vital vaccinations for their species.
We understand life happens and sometimes a cancelation cannot be avoided. We ask that you be mindful that we have set aside time to provide stellar care for your pets and your reservation means we cannot schedule another client at that time. In the event that a cancelation is unavoidable, if it is within 24 hours of the appointment(s), a 50% cancellation fee may be charged for all reserved visits. 24-48 hours prior to your booking will result in a 25% cancellation fee for all reserved visits. Holiday reservations require a minimum of 7 days notice to avoid a 50% cancellation fee for all reserved visits.
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